Your leader’s primary role is to be the strong base for your success support system, right? I mean, the very definition of a leader is to engage and inspire, while achieving organizational goals through the efforts of the team. So,what happens to you and your teammates when you have a disengaged boss? In my experience,…
Have you ever experienced that nagging feeling, when you know something is wrong, but you don’t know what or why? I usually feel it in my chest first, then in my stomach. Some call it intuition. It might be easy to figure out, when something specific happened and you know it isn’t resolved – at…
OK, so it wasn’t really a bar. It was a nice meeting room, but it felt a lot like a bar-room-brawl. There was finger pointing, turf battling, name calling, accusation throwing, “I dare you to cross this line” taunting, yelling, and even tears. It was two executives and a workplace mediator, spending a day together…
Last week we posted about how using nonviolent communication in the workplace can help create a healthy work environment. One tip we offered was to ditch your judgments and focus on objectively observing the instant situation. In other words, be present for what really is. But how do we do that? Before we give you the…
Having trouble creating synergy at your workplace? I hate to break this to you, but it might just be YOU. Many of us don’t take the time to consider how we communicate when conflict arises. Unfortunately, most of us have been trained to speak a language that encourages us to alienate ourselves, through our communication…
Resistance has the power to derail the best of plans, but acknowledging it with empathy and compassion might just engage the leverage you need to achieve your goals. Like most things in life, resistance has a spectrum. On one end, it shows up as avoidance or maybe a little passive aggressive. One the opposite end,…
Great leaders understand organizational success requires commitment to core values and goals; authentic and timely communication; collaboration to identify the best possible action plans, timelines, and solutions; and, they know how and when to celebrate! Indeed, great leaders celebrate! They celebrate the big wins of course, but more importantly, they seek opportunities to celebrate the…
Commit, Communicate, COLLABORATE, and Celebrate. Did you know Henry Ford spent a great deal of time bouncing ideas off his friends Thomas Edison and Harvey Firestone? Man, what would it be like to collaborate with heavy-hitters like that? Well, Mr. Ford changed our world through the power of collaboration. He said “If there is any…
Angry arguments benefit no one. In fact, they are a great big waste of time. I’m sure you agree quick conflict resolution and productive discussions win over drawn-out battles any day. Obviously it takes time to participate in an angry argument, but also consider the time you waste re-hashing it, justifying it, and “strategizing” your next move in…
“Assume the best about people and watch how anger and stress fall away.” I don’t know who coined that statement, but I imagine most of you have heard advice about perception similar to this over the years. But, have you ever put it to the test? It took a tragedy in my family, and the unchartered journey that followed, to convince…
Lately I’ve been spending time intentionally observing my dogs. I’ve always enjoyed watching their antics, but I’ve been watching them from a “conflict resolutionist” standpoint. (Wait, I think I just made up a new word – “resolutionist” – I like it!) Anyway, I have two dogs. Both are rescues. Both are happy. Sadie is the…
“Why is he/she fighting me on this?”…“How come every time he/she opens his/her mouth, I get aggravated?”…”I’m right darn it! Why can’t he/she understand that?!”… I’ve heard variations of these questions posed many times over the years. Heck, I’ve been known to ask them myself. The answers to these, and every other conflict-related question, are…